|
|
||||||||
|
|||||||||
|
|||||||
| The Kraken ate my what? Official archives of sailing and ships |
Don't put points in Take Cover
|
|
Login or Register now to see less ads. |
|
|
Thread Tools | Display Modes |
|
|
|
#1
04-25-2008, 05:06 PM
|
||||
|
||||
|
Quote:
They are strictly BILLING support, per the individuals I have spoken with each and everytime I call them. They refer you to the online live chat/bug report process for ALL technical support aspects of the game. Zeppers lvl 40 - All mastered but lvl 21 cannons Groggy McJones lvl 26 - All weapons quest/tp quest finished - avoiding story quest http://pirates.teamofx.us |
|
#2
04-25-2008, 05:38 PM
|
||||
|
||||
|
Quote:
However, I just called them again and they told me that they are, indeed, the billing department. I asked if they have changed their phone support function recently (as it's been well over a month since I last called) but the guy I was talking to was obviously new (and clueless). When I pointed out that their own website lists that number for Tech Support, he replied: "I don't know why they do that." It was not my intention to mislead -- and I still think an email to memberservices couldn't hurt. 
|
|
#3
04-25-2008, 05:55 PM
|
||||
|
||||
|
Quote:
Didnt think that for a moment. As you said, the site SAYS its for technical support. I called them about a month ago for issues with my Port Royal teleport quest I never recieved. I was told they were only billing support at that time. I'd called about a few other minor issues, and had been directed similarly. It appears that they can perhaps flag your already submitted support incident for priority attention however. Zeppers lvl 40 - All mastered but lvl 21 cannons Groggy McJones lvl 26 - All weapons quest/tp quest finished - avoiding story quest http://pirates.teamofx.us |
| Thread Tools | |
| Display Modes | |
|
|
Hybrid Mode
