AVG Antivirus detects POTCO as malicious (INFO)

[Kat Sheffield]

As far as I know, everything for POTCO is stored on the servers, or however you would say that. Our characters are not saved internally on our own computers, otherwise we wouldn't be able to access our pirates from other computers. So deleting the game won't affect your characters as far as I can tell, however, I would wait for someone us to back me up on this one... just in case. lol

[Jack I]

Kat is correct. Everyone's pirate is saved on Disney's database, so uninstalling/reinstalling will not affect any progress in game you have made up until now.

You can turn AVG on and off without paying for it, but due to the current issues the minute you turn it back on the problem will start all over until it is fixed on thier side.

[Jade Macmorrigan]

ok...well that tells me something..so thanks guys! i was just wondering about turning off AVG to reinstall Pirates, because i thought someone said earlier on the thread here that they did it and had no more issues....hmm. might be worth doing anyway just to see...

but thanks again!

[PirateSq]

I got the SHeur.BHDX error last night too.

Today I did an update of my AVG database, then went to AVG's "Virus Vault," restored Launcher1.exe from it. That should do it. No need to reinstall.

Then just to be sure I went to the folder Launcher1.exe is in and specifically had AVG scan it, and it comes up clean now.

[Jade Macmorrigan]

Piratesq you are my new hero!!!!

lol..just tried it and it worked FABULOUSLY. Took me a few minute to figure it out where it was in the vault and how to rescan it butit WORKS!!!! HUGGGS!!!!!
lol...yeah i'm a bit excited...i fixed all by myself! (well with your help that is...lol.)

i SO owe you....

[PirateSq]

Originally Posted by Jade Macmorrigan

Piratesq you are my new hero!!!!

lol..just tried it and it worked FABULOUSLY. Took me a few minute to figure it out where it was in the vault and how to rescan it butit WORKS!!!! HUGGGS!!!!!
lol...yeah i'm a bit excited...i fixed all by myself! (well with your help that is...lol.)

i SO owe you....

Arr! Glad to be of help!

[Jade Macmorrigan]

ok Piratesq i got one more question..

i just tried logging into pirates and it did it again...so i just had to go through the whole process again..which i don't have a big problem with but thing is it's still on my virus vault list and i don't know how to take it off completely. i'm thinking it being in the vault still is the reason i had to do this all over again. am i right? and if so how do i get it off there completely to stop having to go thru that whole thing everytime i want to play the game? i don't have the AVG firewall that i can see...so i don't think that's my problem. (yeah that was actually more than one question wasn't it..lol. oops...hee hee...)

[PirateSq]

Heya! Well did you actually update your virus definitions first? Let me give a step-by-step.

1. Open the AVG Control Center (icon down by the clock).
2. Click the "Check for Updates" button or select Check for Updates under the Service menu at the top.
3. If it prompts you for Internet of Folder, choose Internet.
4. If you haven't gotten it yet, there should be a small update available. Select it and install it.
5. Once it completes the update, go to the Program menu and launch the Virus Vault, or select Virus Vault from the list of items and click Open.
6. Find Launcher1.exe in the list (you may need/want to sort it by Date, most recent first).
7. Right click on it and choose "Restore File(s)."
8. Close the Virus Vault and the AVG Control Center.
9. Fire up PotCO as normal!

If you didn't update the virus defs, that'll cause it to keep detecting it once you take it back out of the vault.
I still have it sitting in my vault and hasn't stop it from working, so that shouldn't be a problem.
I hope that helps!