Lag issues, Have you tried this.

[Poison elf]

I know I posted this before but we just had a guy spend like a week trying to get into the game. Tech support had him do the same oh, and update drivers etc.

For xp users go to start/setting/control panel/display/setting/advanced/troubleshoot.

Move the hardware acceleration down a click or two. Turn write combining off. Ta-da, another player can get in the game now.

You will want to get help for this, but you can also hit contol-alt-del and bring up the windows task manager. Check how many processes you have running. Pirates launcher, internet explorer, some things you don't need to have running while in the game you can take out.