problem with chatting

[mlratto]

hmmmm..that makes sense since we originally got the game so my six year old son could play.

thanks for the tip savvy, i will call disney to update my account.

[mlratto]

okay so here's what i learned (not that anyone cares...but someone might find it good info).

Disney can't change a child account to an adult account. i don't know why, seems Disney would just pull up the account info hit the drop down menu and choose adult instead of child...but it doesn't work that way.

But what i can do is create an adult unlimited account, then they transfer my pirates to this new account and then make my old account basic (for linking purposes).

...because i know you ALL really don't care about my issue at this point lol

so the on line chat person didn't know squat. called disney support and they informed me that i myself had an account associated with my sons account (i guess that was a requirment when signing him up). I don't recall setting it up initially however after resetting MY p/w i could then go in and update the chat settings on HIS account so my pirates now have full chat capability.

phew, what an ordeal. so, this should close this thread me thinks.

p.s. can't wait for the next POF gathering so i can finally talk to you folks!