Server Down?

[Grandpa]

Originally Posted by Ms_Moofers

I'm starting to think it's personal - although I have reported microsoft error messages several times a day this is what my one and only email from them (dated yesterday) says:

"Hi,

Thank you for contacting Pirates of the Caribbean Online.

Please do not reply to this message, as it is not an unmonitored e-mail address.

If you are trying to unsubscribe from one of our mailing lists, please follow the directions at the bottom of the e-mail you received. This will ensure that your request is handled correctly and as quickly as possible.

For the latest news, check out our official web site at:

http://disney.go.com/pirates/online/index.html

Regards,

Pirates of the Caribbean Online"

I wasn't trying to unsubscribe, all I was doing was reporting a bug - oh, and if I was trying to unsubscribe, there was nothing under the signature - I just want to play the game -

btw - thanks for posting what they sent you - I did update my direct X but nothing changed - and can't even get to the options menu - dumb mircrosoft error message

I got the same message in responce to a bug report.
Guess the old canned message got plumwore out from over use.

[domestcwench]

Originally Posted by soeasilyamused

...or give feedback on bug requests? Even just a "Thanks, we're on it!" would make me feel better about spending my time taking notes while I play.

I agree completely I was just saying that to someone else. I still cant get on at all. It has been 6 days now. I am really frustrated. And to top it off....My daughter apparently did or said something she shouldnt have on VMK (I dont know what she did because they wont tell me anything) and got herself banned. Because she has used MY laptop, they banned me as well. That infuriates me. I have spent major money and time on my character and to get banned and not have it be because of something I did, and not be able to discipline my daughter if what she did was bad is frustrating. Anyway, I feel better now lol. I really hope this gets fixed soon...I WANT TO SHOOT SOMETHING!!

[Pirate Rose]

On the VMK thing, if you go to "contact us" as a parent, they might let you know what happened. But I do know, sometimes when people have used contact us to ask about a ban, or to say sorry, they received an automatic 10 year extension.

[domestcwench]

Originally Posted by magicalnights

On the VMK thing, if you go to "contact us" as a parent, they might let you know what happened. But I do know, sometimes when people have used contact us to ask about a ban, or to say sorry, they received an automatic 10 year extension.

That is what im afraid of. I have sent messages and I actually did get a reply on both. I sent one from my character and one from my daughters as the parent. They said that I was frozen because of something she did and that it was against their policy to say what she did wrong. (I would really like to know if she needs to be punished for what she did. For all I know it could have been something someone else did and she was just in the wrong place at the wrong time) And on her account they said they couldnt tell me anything because they had no way of knowing if I was really the parent or not. I am really afraid that they are going to extend it for the 10 years. sigh. We have made numerous trips to Disneyland, made numerous purchases there, bought hundreds of dollars worth of movies to get movie rewards and such. We are the types of people that VMK is marketing to . I have more than 10 completely decorated rooms with rare items in them. I dont even talk to anyone when im on the game. I dont trade, I dont go into any rooms but host rooms at all. Ok I take that back I do talk to people when im in a game and they dont know how to play. Or if someone asks how to get somewhere or something. I try to be helpful. sigh...And so now I cant get on this game either....sniff sniff.