Difficulty getting Cuba port quest

[Samantha Wildhound]

anyone know of any news about this problem and when it can be fixed?
such as getting in touch with disney and all, recent responses?

while i like the green sea..id rather have my grenades and all..

i did get the padres tp, and the tortuga one, but still no port royal and cuba.

[Crazyguy36]

I have two characters at lv 22...(different playing styles)...and so far Ive gotten everything Im supposed too at the right level... I totaly just jinxed myself right before the Padres teleport quest didnt I?

[Sarah]

I totaly just jinxed myself right before the Padres teleport quest didnt I?

ROFL! I hope not! My second pirate will be there soonish....keeping fingers crossed.

[Stormrunner]

Originally Posted by Samantha Wildhound

anyone know of any news about this problem and when it can be fixed?
such as getting in touch with disney and all, recent responses?

I previously had a problem with the Cuba Teleport Quest on Test (see earlier post) and am currently experiencing the same thing with Padres Teleport. I got a response from Tech Support to my missing Padres Teleport Quest last Friday.

It said: We believe the problem you reported has been fixed in the test server, so please try again.

Well, it hasn't been fixed. No entry appears in my journal, and Romany Bev has nothing for me. I have logged in at least a half dozen times since receiving their response, but nothing has changed. So I have sent in yet another report, informing them that the problem persists -- despite their belief that it has been fixed.

Since any game-wide "fix" would probably happen on Test first, I'd say the prognosis doesn't look good for Open right now.

[Samantha Wildhound]

i was kinda hoping the update last night would have fixed it..but nope.

now level 30 with a staff and still no grenades, cuba tp, or port royal tp.

i honestly had faith in disney and half joked id have my staff before my grenades..sadly it turned out to be true.

im wondering if i should stop leveling entirely just cause i knwo theyre a pain to level higher up, till disney gets their priorities straight.

[Bilgepump]

Originally Posted by Stormrunner

Well, it hasn't been fixed. No entry appears in my journal, and Romany Bev has nothing for me. I have logged in at least a half dozen times since receiving their response, but nothing has changed. So I have sent in yet another report, informing them that the problem persists -- despite their belief that it has been fixed.

It may be fixed for players that hit that level, but people that already hit the level but didn't get it may need manual intervention.

[Stormrunner]

UPDATE:

I logged onto the test server late last night and -- lo and behold! -- found a journal entry to Visit Romany Bev to begin the Padres Teleport Quest.
I stayed up late to finish it. I wasn't taking any chances that it might mysteriously disappear.

My suggestion to those who are still missing quests (whether PR, Cuba, Grenades, or whatever):

In addition to sending in a bug report, send an email to [email protected]
Both times that I supplemented a bug report with a separate email to Member Services, my missing quest (whether Cuba or Padres) appeared within a day or two. Maybe this was just coincidence, but it can't hurt to try, can it?

Good luck all!

[Samantha Wildhound]

I have tried what you suggested stormrunner,

so i will wait and see, and let anyone know what sort of, if any response or fix/workaround i get. i hope anyways.

[Samantha Wildhound]

My Cuba, Port Royal, and grenade quests appeared after the maintenance, so hope it also happened for everyone else

[Angel]

*crosses fingers......loading update.......checking ASH's journal......YAYYYYYYYY!!! Cuba and PR!