Bad account ID or password

[Fillyteen]

Your welcome Oswald and others who are just reading what I found out. It does stink for some. Even though I been very active.

There are some who are probably nonactive and should have been deleted from test to make room for other testers. But thoose that been there since the begining and are active through today, well I'm one of those players. I'm just glad to find out why it was bad id or password when I tried to log in

[Dr. Zeppers]

Originally Posted by Fillyteen

There are some who are probably nonactive and should have been deleted from test to make room for other testers.

Just to be clear, that is what I meant when I said deadwood. Not referring to those active in test that dont have paid accounts

I have a few friends that played test similarly, and have only basic open accounts. I think they are taking the 'easy' road though in dispensing of alot of test accounts. And the sign up process they give for test is a bit silly also. Unless recently changed, you could sign into test with your regular account information if you were lucky enough to find the test launcher software.

[Adventurebry]

Originally Posted by OFxZeppers

Just to be clear, that is what I meant when I said deadwood. Not referring to those active in test that dont have paid accounts

I have a few friends that played test similarly, and have only basic open accounts. I think they are taking the 'easy' road though in dispensing of alot of test accounts. And the sign up process they give for test is a bit silly also. Unless recently changed, you could sign into test with your regular account information if you were lucky enough to find the test launcher software.

How do you have to sign in now?

[Dr. Zeppers]

Originally Posted by Oswald

How do you have to sign in now?

They offer an enrollment process for Test access on the official site now.

A few months ago, the very briefy (the news was removed in a matter of hours as if a mistake had been made) announced that test server was open to all, and gave a link for the test launcher.

Having read this, because POF members are quick to notice and post here, I downloaded the TEST software and I was able to create a test account/pirate.

Now as I said that offer had been posted for only a brief few hours, but appeared to remain in effect (unadvertised for the last few months) so anyone that had an open account could download the Test Launcher and access test on the same level their open accounts were, meaning, unlimited on open.. unlimited on test.. Basic on open... basic on test...

I have never been "invited". I still have my unlimited test account (using my unlimited open username/pass), I just checked. I also have two linked Basic accounts, which I can still log into on Test, so im a little wary of the answer you were given. It has a ring of truth to it, but I wonder why my 'basic' accounts can still log into test...

[Adventurebry]

Originally Posted by OFxZeppers

They offer an enrollment process for Test access on the official site now.

A few months ago, the very briefy (the news was removed in a matter of hours as if a mistake had been made) announced that test server was open to all, and gave a link for the test launcher.

Having read this, because POF members are quick to notice and post here, I downloaded the TEST software and I was able to create a test account/pirate.

Now as I said that offer had been posted for only a brief few hours, but appeared to remain in effect (unadvertised for the last few months) so anyone that had an open account could download the Test Launcher and access test on the same level their open accounts were, meaning, unlimited on open.. unlimited on test.. Basic on open... basic on test...

I have never been "invited". I still have my unlimited test account (using my unlimited open username/pass), I just checked. I also have two linked Basic accounts, which I can still log into on Test, so im a little wary of the answer you were given. It has a ring of truth to it, but I wonder why my 'basic' accounts can still log into test...

Well I was given an e-mail a while ago that invited me to test because I was a beta tester. I was not aware that there was ever a point where all basic plaers could use test. Am I understanding this correctly? So it seems I do have some hope.. We'll see.

[Big Bad Wolf]

I enquired about the log-in problem on live-chat, heres the transcript.

SERVER:Customer is waiting for Response...
TRISTA:Hello.
TRISTA:Please allow me just a moment to review the referenced Ticket Number and get up to speed regarding this issue.
me: hello trista
me: ok sure
TRISTA:Thank you for your patience. I'm sorry to hear that you're still having trouble accessing the Test Server. After further testing, our engineers have confirmed that there appears to be an issue with this that is specifically affecting accounts that had gotten Test Server access during the Beta period.
TRISTA:Your case has already been escalated to our engineers through our Member Services office.
me:Ok thank you, so its just a temporary error?
TRISTA:That is correct. Our engineers are working to resolve this issue for everyone at the moment.
me: That is so good to hear.
here. If you have no further questions, I thank you for choosing Pirates Online Chat support, and have a great day!
me: Yes thank You Trista
SERVER: has closed the chat Session



So from the chat, she assured me that its just a temporary problem and the engineers are looking into it. I suppose we can all look forward to going back to test soon?

[Adventurebry]

Originally Posted by Big Bad Wolf

I enquired about the log-in problem on live-chat, heres the transcript.

SERVER:Customer is waiting for Response...
TRISTA:Hello.
TRISTA:Please allow me just a moment to review the referenced Ticket Number and get up to speed regarding this issue.
me: hello trista
me: ok sure
TRISTA:Thank you for your patience. I'm sorry to hear that you're still having trouble accessing the Test Server. After further testing, our engineers have confirmed that there appears to be an issue with this that is specifically affecting accounts that had gotten Test Server access during the Beta period.
TRISTA:Your case has already been escalated to our engineers through our Member Services office.
me:Ok thank you, so its just a temporary error?
TRISTA:That is correct. Our engineers are working to resolve this issue for everyone at the moment.
me: That is so good to hear.
here. If you have no further questions, I thank you for choosing Pirates Online Chat support, and have a great day!
me: Yes thank You Trista
SERVER: has closed the chat Session



So from the chat, she assured me that its just a temporary problem and the engineers are looking into it. I suppose we can all look forward to going back to test soon?

-Crosses both fingers, knocks on wood, spins in a circle- Thanks for this new hope!