Saying Goodbye to POTCO? Read on Friends...

[AdmiralSavvy]

Originally Posted by Bartholomew Foulsteel

Think about it. There were plenty of people that wrote and complained about people overcoming their bans in-game by creating new accounts and linking them to the banned account. This was a DIRECT REACTION to our input.

I know what you mean when you say that, but in all honesty, this is not the way to go. I don't know how many times this has been said before but instead of making those innocent players suffer, the wiser option would have been to ban ALL accounts, main and linked, when somebody is banned, and in addition, disable the ability to link a new account. The only bright side to this is that all those little brats who MADE this happen are just going to have to enjoy their vacation from POTCO, or make a new account.

This is not what we wanted to happen. Certainly Disney could have thought of another way to take care of trouble makers, and let the others enjoy their game. It takes one idiot to ruin everything for the rest of us. And for Disney, a billion dollar company, that is unacceptable.

Originally Posted by Benjamin Dreadgull

Spoke with customer service and they are aware of the effect this has on families that have pirates playing together , they are working on a solution to that, they are more then willing to move pirates around as well to accommodate people with pirates on the same account.

Hmm... I wonder why they don't announce their courses of action. If this issue is so important to them, so important that they're already working on a solution, why not let the public know? In all honesty, I doubt that they're doing what you were told. Then again, Disney is this wonderful, family-oriented company that focuses on what would be best for the families playing. Oh wait... if that was true, GM Trench wouldn't have said this:

Please know before we implemented the change we collected data on exactly how many people would be affected by it, in reality this change affects an extremely small number of our players.

In other words, they don't care, they'll do anything to avoid the wave of complaints, they'll do anything to get more green in their pockets.
I don't know who you were talking to, what they were thinking, or if you really did speak to someone, but something just does not add up...

Originally Posted by Benjamin Dreadgull

At the moment looks to me like the main source of the linking issue is people that use the loophole to get on suspend accounts. As it was stated earlier in the thread. The new content is coming, I know so is Christmas but it will get here,Disney is no dummy whatever it is they are doing, they know exactly what is going on. Just this pirates opinion.

I disagree with the bold text. If they are truly aware of what's happening, then they would 1) Do what they say in their lovely form letters, "We are working on a solution that will directly address your concerns.", 2) Wouldn't have said, "Please know before we implemented the change we collected data on exactly how many people would be affected by it, in reality this change affects an extremely small number of our players." Because we all know that this IS NOT an "extremely small number", 3) Take our suggestions more seriously, and 4) ALREADY HAVE NEW CONTENT RELEASED!
There's no need to make this sound better than what it really is, we're all aware of what's going on.
On second thought, Ben, you're absolutely correct, they are aware of what's going on. The only thing going on for them right now is money, is it not? "Whatever it is they are doing" can be defined as finding new ways to scam paying customers.

Originally Posted by Maximvs

2) Its time everyone to use the Report a Bug issues in game and make our stand in the game that we have had enough! They tried to hide it, but every player in game when you first log in should push their F7 Key on the keyboard - then click the Report a problem! EVERYTIME! Don't start doing a single thing until you report at least one issue today! They cannot ignore 1000's of daily report problems if every player out theri took 30 seconds when they first log in and submitted an issue - even if you submit the same on everyday! Tell them that you want PvP and SvS changes! Tell them you want cloaked ships fixed! Tell them something every day you log in!

Max, I admire your determination, and enthusiasm, but I strongly disagree.
Well, as stated earlier, actions speak louder than words. I'm just one of those people who cannot be satisfied unless I see some action. This is easier said than done.
Ever since I started playing on Nov. 3rd of 2007, I've seen glitches, hacks, Macro usage, you name it. Things that have been reported thousands of times, things that I'm sure even DISNEY considers a serious matter to an extent, THINGS THAT HAVE YET TO BE FIXED.
For example, the ever so wonderful invincibility glitches. Sure after one is fixed it's not a problem, and everybody enjoys a nice, non-invincible game play, or only for a day. There's always one little brat out there who just CANNOT level fairly, and just HAS to find some way to revive invincibility, because some people are just sooooo desparate. In this case, the player is not 100% at fault, but rather, the blame is shared 50/50. Disney and player. Player for finding the glitch, but DISNEY for not handling these matters like they should be handled. If Disney really did care about the enjoyment of players, and care about maintaining a fair playing environment, then they would pay attention to HOW these glitches are found, and not WHEN these glitches are fixed. For every glitch fixed and revived, there is always a way that is SIMILAR to how it was created BEFORE. For invincibility it usually involves jail trips/being defeated.

Which brings me to my next point... there are many glitches, exploits, hacks, etc. that have yet to be fixed. (Glitches that Disney said were fixed but were not) Glitches that Disney has FAILED to address, FAILED to fix COMPLETELY, FAILED to care about. This pretty much covers it...

Originally Posted by anndreeuhh

If Disney doesn't want to fix it, WHAT CAN WE DO?

Disney is a waste of time when it comes to reporting issues. They simply don't care. No matter how many reports are sent in, they'll just consider it an "extremely small number", DESPITE the complaints and cancellations.
Let's face it, they just DO NOT want to be bothered.

Originally Posted by Maximvs

3) It is time for Guilds to put aside their petty difference! The main cause for such problems is because of lack of content, as before everything ran out I remember many guilds were as one! It is time to act as one again! Make friends with others in other guilds - so you will always have friends in game which you can contact or play with. Just because they are not in your guild - doesn't me we are not all pirates!

Disagreed. Telling guilds to put aside their differences is like telling Disney to address OUR concerns. Not gonna happen. There are just too many Guildmasters out there, and too many childish Officers/Co-GM's that are.... griefing too much... It is a shame though, that guilds cannot settle their differences, but in this game, guild fueds are just a fact of life. The bottom line is that you know who's with you, and who's against you. I speak from experience when I say that it's better to know who's who than to act on undecided feelings and one-sided accusations, because in reality, you can't trust everybody. If the main cause of this is lack of content, then how can you possibily expect guilds to cooperate if the guilds have been enemies?

Originally Posted by Jack Sharkbane

look at it, we boycott it, we be pirates, oh, look, a dilema here. if we boycott, we aint pirates no more. my solution? go up to HQ, live. no more auto emails, you should speak with them face to face.

Oh I hope you're not serious. The only people who have a chance of that are the people who live close to the HQ, and.... that's not everyone here. Even if someone was to make a complaint, it wouldn't do any good. Why? What they do online reflects on their amount of consideration and the courses of action that they are willing to take. If this was RL, they would 1) Ignore you and 2) Continue as if nothing happened. I highly doubt that people are willing to travel 2,000 miles across the country to grab their attention.

BUT, heres the other side of the issue. ECONOMY, guys, ECONOMY. tough times, and Disney has gotta cut back. the game is losing player, Ha! the designers are losing jobs!!! its not lazyness, its RL issues!!!

We all know that the economy even effects Disney, a billion dollar company. But here's what you're missing: Is it right to neglect the customers' needs just to earn an extra buck? Nope. If Disney actually did their job, if they addressed our concerns, if they gave us we wanted, people wouldn't be leaving by the hundreds.
Apparently, Disney does not care for the PAYING customer, but rather, the new players that don't even pay. The only reason why they would choose the new players over the people who give them money, is so they could get more.
Heh, look at what happens when Disney gets greedy. People are either leaving or are planning on "protesting", which I do not support at all.


People, do you HONESTLY expect Disney to listen, or even CARE if you "protest and boycott"? It is beyond obvious that all they care about is getting more people to pay so they will get more money. In most MMORPG's, protesting is NOT necessary. Want to know why? Other companies actually address the concerns of their players, thus, grabbing the attention and interest of thousands of new players. POTCO is a new game, and it was RELEASED TOO EARLY. If the devs actually cared for the game itself and the impact on the players, they would have taken their time. They would have made sure that bugs/glitches are taken care of, there's more to do in the game, before and after hitting 40, and there are justified procedures ready in case those kids get out of hand and require a time out...
For those of you who think quitting/cancelling your subscription is going to get their attention.... I agree. The less money they get, the more they'll care, and the more they'll do to improve the game. (Read the italicized phrase in a sarcastic voice). If more people leave, Disney just learns their lesson the hard way. =)

It's time to face reality, this game has failed ultimately. The devs have had more than enough time to improve the game, but the GM events, free unlimited access offers, and simplified game play updates are VERY, VERY, repetitive.
I do not regret leaving the game. Disney does not deserve my 10$ a month if they are not willing to turn this game from a scam to something fun. If they value your money over THEIR game, why deal with it?

[Maximvs]

Originally Posted by Savvy

Disagreed. Telling guilds to put aside their differences is like telling Disney to address OUR concerns. Not gonna happen. There are just too many Guildmasters out there, and too many childish Officers/Co-GM's that are.... griefing too much... It is a shame though, that guilds cannot settle their differences, but in this game, guild fueds are just a fact of life. The bottom line is that you know who's with you, and who's against you. I speak from experience when I say that it's better to know who's who than to act on undecided feelings and one-sided accusations, because in reality, you can't trust everybody. If the main cause of this is lack of content, then how can you possibily expect guilds to cooperate if the guilds have been enemies?

I disagree In the game - as in life - if eveyone just learned to accept other people's difference and stop provoking and irratating those around them - there would be no need for wars or agressions...

I may not be able to do anything about the world - but POTCO isn't that big (worldly - yes - big, no). So it really is up to the individual if they want to stop.

The list of large guilds isn't that large of a list. Players can and should get along in this game - only those who intentionally go poking at others will be continued problems.

[AdmiralSavvy]

Originally Posted by Maximvs

I disagree In the game - as in life - if eveyone just learned to accept other people's difference and stop provoking and irratating those around them - there would be no need for wars or agressions...

I may not be able to do anything about the world - but POTCO isn't that big (worldly - yes - big, no). So it really is up to the individual if they want to stop.

The list of large guilds isn't that large of a list. Players can and should get along in this game - only those who intentionally go poking at others will be continued problems.

I didn't say I like the idea of fueding guilds, I only said that there's nothing that can be done if guilds are hopeless enemies, and you're better off associating with people you trust.
It is a shame that people cannot get along, but not all friendships can be healed.

[Sarah]

Well this thread took a left turn at Albuquerque. I like the discussion though. Back to my original point, I still think it couldn't hurt to send this info to Disney. Let them know why you're upset and saying bye.

[Cannonfury]

I agree with sarah. You are doing half of what she suggested. Yeah you are telling how u feel, but u have to tell how you feel AND send it to Disney. Don't be afraid, Disney wont bite you, lol.

[Shnoodell]

Disney's to lazy to go around Biting people

[Li Wildtimbers]

Originally Posted by Sarah

Well this thread took a left turn at Albuquerque. I like the discussion though. Back to my original point, I still think it couldn't hurt to send this info to Disney. Let them know why you're upset and saying bye.

What everyone here is failing to realize is that the REASON the linked accounts got removed WAS DUE TO ALL THE GRIEFERS WHO WERE GETTING OUT OF THEIR VACATIONS. If you guys want to be mad at some one, blame the girefers that ruined this for all of you with linked accounts. Stop blaming Disney for taking some what of a control over all the griefers. If a person made enough calls and sent in enough emails to Disney, they eventually get the point and do some thing about it.

As Bart said back on page 1 of this lovely thread, those that complained to Disney about all the girefing, Disney DID just that. They took away the griefers ablity to get on their main pirates that were on the vacationed account. Therefore, that pirate cannt log into that pirate to grief others.

Yes, it put alot of families in a tight spot with their pirates and their kids pirates all on the same account. But as Basil also stated, you can call Disney and have them moved to another account that was linked to that main account, THEREFORE families can still play together.

All this talk of wanting to protest and boycott the game will accomplish nothing. There are too many peeps who do enjoy the social aspect of the game. Many peeps come on to chat with friends and guildmates. Yes, new content would be extremely nice, but it will arrive in game when it gets here.

For those who have grown tired, then just go then. Stop crying about it and just do it. Leave the game to those who do enjoy it and have fun. Sry if this post offends any one, but that is how this pirate feels and just her meer opinion.

[anndreeuhh]

Originally Posted by Li Wildtimbers

What everyone here is failing to realize is that the REASON the linked accounts got removed WAS DUE TO ALL THE GRIEFERS WHO WERE GETTING OUT OF THEIR VACATIONS. If you guys want to be mad at some one, blame the girefers that ruined this for all of you with linked accounts. Stop blaming Disney for taking some what of a control over all the griefers. If a person made enough calls and sent in enough emails to Disney, they eventually get the point and do some thing about it.

As Bart said back on page 1 of this lovely thread, those that complained to Disney about all the girefing, Disney DID just that. They took away the griefers ablity to get on their main pirates that were on the vacationed account. Therefore, that pirate cannt log into that pirate to grief others.

Look Li, no matter how optimistic you are, it all comes down to Disney. They already lost a few hundred members due to their greed. If this were a matter of security, like its been said a dozen times before they would have done something else like ban all the linked accounts, or have a limit on how many linked accounts there can be, etc. As I said before, I've been ignored a few times to many when I went to Disney telling them this. To be honest, you're right in a way. Both the "griefers" AND Disney are at fault. But because of them, and because of Disney's greed we are paying. It was not right to do what they did and they should fix it. But again as I said before, Disney is looking out for their pocket not what their players want.

Yes, it put alot of families in a tight spot with their pirates and their kids pirates all on the same account. But as Basil also stated, you can call Disney and have them moved to another account that was linked to that main account, THEREFORE families can still play together.

Yes I tried the transferring pirates thing before I quit...... it's one of those too good to be true deals. You need TWO Unlimited Access accounts in order to transfer pirate. Funny how Disney doesn't mention that they don't let you move pirates to a Basic Access account. I thought transferring pirates might have been a fix to it, ITS NOT. This goes back to the whole money-hungry thing. Disney isn't dumb, they are doing everything they can to get money from their players. I don't know about the rest of you but if ONE family was sharing ONE account that had FOUR pirate, and they wanted them transferred, I don't think anyone is willing to pay $40 for it to be fixed so everyone can play online again. All of it is a scam to get more money to Disney.

All this talk of wanting to protest and boycott the game will accomplish nothing. There are too many peeps who do enjoy the social aspect of the game. Many peeps come on to chat with friends and guildmates. Yes, new content would be extremely nice, but it will arrive in game when it gets here.

I guess you must have a lot of patience or started to get more involved in RL distractions. AGAIN, like I said in a previous post, unless you are in the same boat, you do not know what its like. There were 8 of us that sent e-mails to Disney when linked accounts were removed. We all got the same response, or we got ignored. If they cared about their players, they would take the time to go through the e-mails instead of replying with an automated response. As to the updates, yeah they will update when they are ready, but how long are you guys willing to wait? I waited a year and some months, and that was a year to long in my opinion. ALL the new updates are geared towards NEW players not EXISTING players. How can they ask for player's opinions if they don't even listen to them?

For those who have grown tired, then just go then. Stop crying about it and just do it. Leave the game to those who do enjoy it and have fun. Sry if this post offends any one, but that is how this pirate feels and just her meer opinion.

Good long time players have quit the game for a petty reason, and the majority of the fault lies with Disney. I'm glad I quit, I left this pitiful game behind along with the true trouble makers and instigators that it has. Sorry if my "crying" bothered you or anyone else but that's my view on it. If you can speak your mind so can I.

I guess this thread took a turn in the opposite direction but it didn't seem like players that were leaving or players that had left were posting on it. If the rest of you can post your opinions we certainly can too. I refuse to send my opinion to Disney. They only make decisions on whether or not they will make a profit, not if it really affects the "small number" of players. Guess I'll be "crying" a lot to get my point across.

[swashbuckler II]

Agreeing with ben, email will just have an auto responce sent by a Bot, As far as I know disney doesn't use bots for their phone. If you want disney to actually know your quitting or canceling your membership, Give them a call. After I got banned twice in one week, I used linked accounts so I can get in when I was Banned, but I never was banned since I created the linked accounts so I never used it.

I dont know why its OUR fault for abusing the "glitch" If its disneys fault they didnt make the system work better, making it impossible to get to another account if the one your going to is banned.

Disney, I know this isnt a sucurity feature. Its because you want more money. You think its just ok for people to go with level 40 characters (Or in my sisters case a level 29 that was worked hard on) and start over on another, NEW Unlimited account. Disney, your plan to make money, is loosing money. So I suggest that you put linked accounts back into effect to prevent anymore people from quiting the game or canceling their membership.

Edit: Woah something just glitched something or somehow on my computer or POF, this post was supposed to go under Raikel's post

[jason davy]

Originally Posted by anndreeuhh

Yes I tried the transferring pirates thing before I quit...... it's one of those too good to be true deals. You need TWO Unlimited Access accounts in order to transfer pirate. Funny how Disney doesn't mention that they don't let you move pirates to a Basic Access account. I thought transferring pirates might have been a fix to it, ITS NOT. This goes back to the whole money-hungry thing. Disney isn't dumb, they are doing everything they can to get money from their players. I don't know about the rest of you but if ONE family was sharing ONE account that had FOUR pirate, and they wanted them transferred, I don't think anyone is willing to pay $40 for it to be fixed so everyone can play online again. All of it is a scam to get more money to Disney.

YES, thank you, I wish I'd written that.

It IS all Disney - sure, maybe people complained about people avoiding bans by linked acounts, but DISNEY COULD HAVE HANDLED THE SITUATION MUCH BETTER. As has been brought up ten trillion times on here since the tabbed account updates, it would make loads more sense to release a SOLUTION, one that solved the problem WITHOUT screwing over hundreds of innocent people. There have been several logical, reasonable solutions proposed right here on POF.

Let's face it - there are VERY few people who are optimistic or satisfied with where this game is going. Even players who have decided to stay with the game are complaining left and right.

Has anyone else noticed how many Disney complaint threads there have been since the tabbed accounts were removed? Even threads that weren't intended to be (ie this one) have turned into bash Disney threads. Why? Because there's so dang much to complain about! No one in the Pirates Online community feels like Disney cares about their wants and needs. Reporting "feedback" to Disney is commonly thought to be a joke. Nobody knows what is on the horizon for the game - Disney has called island makeovers "new content" and has lied outright about content releases and game updates - Disney said the tabbed accounts would remain on open, which they obviously haven't. We can't trust a company that has so clearly lied to loyal paying customers and apparently has little or no respect for the playing community. Why should we, the customer, support and respect a company that has so little respect for us?!

[Crazypirate]

I know alot of people are very upset about the removal of the linked accounts but how many mmorpgs let multiple users access the same paid regular account at the same time, none that I know of. The way I see it Disney tried something new with the linked account set up, never advertising the ability to play the same account multiple times, but it got abused. Not just griefers but alot of people played for free as an unlimited using linked accounts. As to what anndreeuhh said about a family of four paying $40 to play together thats the way it should be its still cheaper than taking that family of four to the movies once a month.. I do not see Disney fixing anything with the linked accounts because, and I agree, its not broken anymore they just fixed it every unlimited player should pay for their own account just like everyone else.

[Maximvs]

This has been a rough patch for many of here - espically since it was a) mentioned in earlier posts that the "transfer" to live shouldn't happen (though I really didn't believe this) and b) many of us have family and friends who used the feature.

We all know its a money grab - families need two unlimited accounts now. But as much as I'm not impressed, Travis does make the good point though - really 4 accounts @ $40, is still a steal in todays games (I was talking with a WoW player who he and his son play - and the two accounts are costing him over $30 a month...)

This thread though did take a mis-guided turn... its purpose was for those who were upset to a) contact Disney and b) post your results - not for us to debate amongst ourselvs on the topic

So post your results, has anyone sucessfully transferred their pirates, has anyone sent in messages and gotten "non-robotic" responses?

[Benjamin Dreadgull]

Disney use to outsource there customer service emails and complaints they are now all in one department, could it be cuts caused by the economy sure it could. Fact is its all in one department and they are dealing more closely with the complaints of their customers.

You want something accomplished pick up the phone and talk to them, emails seem to be a waste of time unless your trying to make a paper trail. That can be said of most online email complaint systems. That's not unique to Disney.

According to a live Disney customer service person, the linked accounts were being used to get around suspensions AND terminations. Whos fault is that, its Disneys for not having better system for banning and terminating members accounts.

Now that they have changed their system and closed the loopholes a lot of pirates are out of luck, they cant play anymore,that's whats supposed to happen when your banned or terminated.

As was stated before no online games let you play like pirates did linked accounts ect, was it used to suck people into the game , could be, do they want to be paid for their game now by forcing families to open two paid accounts if they want to play , im sure they do. Be happy for the time you did get playing on Disney dime cause this is NOT the norm in the gaming industry nor is it good business practice.

[Raikel]

Originally Posted by Maximvs

I disagree In the game - as in life - if eveyone just learned to accept other people's difference and stop provoking and irratating those around them - there would be no need for wars or agressions...

I may not be able to do anything about the world - but POTCO isn't that big (worldly - yes - big, no). So it really is up to the individual if they want to stop.

The list of large guilds isn't that large of a list. Players can and should get along in this game - only those who intentionally go poking at others will be continued problems.

I respect your enthusiasm Max, but they'll do nothing for us, and they will just send an automated thank you at the most.

[Angel Seafish]

Guys Disney ALWAYS wants to update, but why aren't they? Well Disney really can't. Most people in America can't buy memberships or go to Disneyland, therefor they can't really update. No money equals no updates. This seems to be the main cause why people are leaving. Most people in America are losing their jobs, now would it be necessary to buy something like a computer game, when you need that money for food and water? No its not. So don't blame Disney