Sick, JUST PLAIN SICK!

[Rattlebones]

Beta players who pre-order will receive or keep Unlimited Access - UPDATED:

We've corrected a bug in the pre-order purchase flow that was resetting Beta test accounts with Unlimited Access to Basic Access. Beta testers who pre-ordered prior to this fix have been switched back to Unlimited Access and, going forward, any additional Beta testers who pre-order will receive Unlimited Access. We're sorry for any frustration this may have caused.

Please Note: Your Beta test account will either have Basic Access to the game, which is what will be available free to players when the game launches, or Unlimited Access, which will be available through a paid subscription. We also might switch your account back and forth between these during the Beta. We look forward to hearing your thoughts on both!

Official answers, end of story really.

[Silver Beard]

end of story mabey but i'm still waiting...

[Rattlebones]

Not to put too fine a point on it but, don't whine about it here. Get into their support structure and tell them, yes I see the message and NO my account isn't fixed...
Not one person here can actually help you get this done, even if they have advice, VR/Disney has to fix it.