Cant Log In - Pirates of the Caribbean Online Fansite & Forums

Solomon O · #1 12-27-2010, 07:27 AM

I cannot log into pirates anymore, I do NOT have a Mac so I don't think the problem with the Macs might affect me.

Every time I try log on it says cannot verify account ID, I have doubled checked my account ID everytime I type it in but it wont let me log on.

Any ideas on how to fix this?!?

bartholomew bladeroberts · #2 12-27-2010, 02:29 PM

Try ringing Disney up with phone or live chat in acount services it should get fixed in say a day or so

Tiberius Fireskull · #3 12-27-2010, 05:41 PM

It may not work, but it is worth a shot. You could change your password, and then use the new one to see if that works. That may work. I dunno though.

Solomon O · #4 12-30-2010, 05:02 AM

I tried both your ideas,
Changing pass did not help,
I emailed Disney, still waiting for reply

Matthew Sternrage · #5 12-30-2010, 08:00 AM

Usually, when I log in through website, when my account I.D. shows up, I don't put in password, I would just click the "Disney's Pirates of the Caribbean Online" link picture above the log in and it would log me in.

Captain Lightflame · #6 12-30-2010, 02:45 PM

What you want to do is put this game on ur desk top then u will always be able to log in and to do this u should go back to live chat and speak to Arizel he is very helpful tech and call 1877 4277744 press 2 for tech help and say you want to put game on your desk top they will direct you ask for Arizel he helped me do this. hope that helps unless your account is frozen, by accident. Ask them.

StellaInTheSky · #7 12-30-2010, 05:32 PM

I had this happen once and went to Live Chat, they tweaked my account and fixed it...never said really what it was but I bug reported then hopped onto LC and it was fixed within the same day.

Solomon O · #8 01-02-2011, 02:26 AM

Thanks. Ill try what all u guys said. Ok

Ofury/ Tom · #9 01-02-2011, 04:13 AM

Quote:

Originally Posted by Captain Lightflame

What you want to do is put this game on ur desk top then u will always be able to log in and to do this u should go back to live chat and speak to Arizel he is very helpful tech and call 1877 4277744 press 2 for tech help and say you want to put game on your desk top they will direct you ask for Arizel he helped me do this. hope that helps unless your account is frozen, by accident. Ask them.

Or you could just not bother the techies and go to the dowload game option on the main site...

All you have to do is click the help tab then go to download game for pc or mac depending on what you have and there you have the launcher!

Solomon O · #10 01-05-2011, 03:41 AM

Thank you guys, I still cant log in but I did realize it is something to do with my comp 'cause I was at a friends house and I could log in fine, no troubles at all.

Joshua Coalskull · #11 01-05-2011, 04:11 AM

It sounds like it might be your Internet Connection. Make sure that it is the ONLY program running. When I had a slower connection speed sometimes it would say something like that. If not, if you have an older computer, it might just be that your computer can't handle the game.

Solomon O · #12 01-09-2011, 11:40 AM

Might be but, the day before it was working fine, since then I couldnt log in, I havent experienced this problem since I started playing pirates a year ago

Solomon O · #13 01-09-2011, 11:50 AM

Quote:

Originally Posted by StellaInTheSky

I had this happen once and went to Live Chat, they tweaked my account and fixed it...never said really what it was but I bug reported then hopped onto LC and it was fixed within the same day.

So I send in a bug report? Then what, I cant get into life chat cuase I cant log on on the website either?

titanic95594 · #14 01-09-2011, 05:01 PM

Ringing would be no help eithier theres no tech support line. I had a similair issue that I accidently deleted Quicktime which is a apple program that the game runs on (no I dont have a Mac).But why a Apple program on a PC? OFF TOPIC: I later found out Steve Jobs was a chairman of Disney anyways. Hope you can get this fixied Solo!

Kat Five Knives · #15 01-19-2011, 07:44 AM

Quote:

Originally Posted by Solomon O

So I send in a bug report? Then what, I cant get into life chat cuase I cant log on on the website either?

Same issues tonight

I can't maintain a connection and the log in servers are just not responding. Neither is the pirates online site...it just times out.

Problems.. problems... problems...

DC DC DC

It' gets so frustrating. I'll try their site again in a few hours and if it works I'll file a report. It's about all we can do - report report report. Keep bugging them about the bugs that bug us. Maybe .. hopefully.. things will get better soon.